…In with the new.

That’s how the old saying goes, right?

It seems that many newspapers have been pulling the plug on… well, their business.  Sort of anyway.

I wrote about this before when facebook squared off with newspapers.

So I can’t be surprised to read Scoble’s question on whether or not newpapers have a shot.

Well, I suppose they do.  It’s a matter of whether they’re willing to make the changes that some of the more forward thinking “papers” have done and move online. 

So my question is: Do newspapers have to change their name as a business?

They have to change their business model if they want to succeed.  That theory becomes more evident as technology gets more portable and accessible.  There is a final frontier in all of this.  Those who aren’t quite “plugged in” 24/7.  It seems that group gets smaller and smaller before my very eyes.

I imagine a world, not far from now, where my children will grow up really knowing about computers and technology.  I mean knowing.  I didn’t know about it.  I learned it.  Much like most of you have learned it.  My kiddos will just end up knowing it.

My oldest turns 3 this month.  Her favorite toy right now is her Barbie laptop.  I’m just saying…

My how things are changing at light speed.

Okay, so truthfully, some of us saw this coming long ago.

The “analog” world is moving to the “digital” world.  We all know that.  I’ve been talking about it to anyone who would listen for a while.  So have many others like Robert Scoble, Thomas Hawk, and more.

So is it a real surprise when members of the Facebook community start screaming for the rest of the world to stop catering to

an industry that doesn’t care about or deserve you?

I think not.

What does this mean in the short run?

If you are consistently online and privy to the happenings around the web, you probably aren’t too shocked (or you shouldn’t be). More and more, newspapers are aligning themselves with website developers to design a comprehensive site to keep their readers. My own local paper has done a good job with their transition. They even go so far as to include local blogs as an addition to their site.

In fact many readers find my photography tutorial blog through that “newspaper” site.

So they’re on the right track.

The long run?

Advertisers today are still stuck in their old ways. I still see boring ads that most people ignore. Getting advertisers to pay “newspaper” websites the same amount of money as they did when newspapers were only print is a hurdle that the newspapers are going to have to overcome.

The problem lies in the ability to actually track readers behaviour. Now advertisers are finding that people just aren’t clicking their ads. Previously ads in print were about impression and driving action through that impression was not easy to track.

Now advertisers are not willing to pay as much online for impression based ads.

This is a rather large problem for the newspaper industry as a whole. Already photographers are getting the hammer and journalists are having to “multi” post by adding a blog to their journalism.

The rest of the world?

Soon every industry that isn’t already facing these problems will be. It will be interesting to see how many smart creative professionals begin to realize this and begin to finally put their online portfolios together.

I’m really frustrated with my apartment complex management team right now.  It’s been several months that we’ve been trying to get several things fixed to no avail.  At last contact they seem to be trying to work with us, but I’m not going to hold my breath.  If this doesn’t turn around quickly and professionally I will resort to standards below my usual nice guy routine.  I’m not afraid to start a complaint website about their company and hold off rent in the process.  I’ll use every SEO tactic in the book to ensure that both the company I speak of and any shareholders or future investors know exactly what’s been going on.

Here’s the deal.  I live in one of the most expensive apartments in my town and that in itself should warrant stellar customer service and support.  The sub par treatment we’ve received has been atrocious. 

I wonder what the local newspaper thinks about this?  I happen to know a reporter over there and I know they love this kind of stuff.  The customer service in this whole town has gone down the toilet.  Isn’t customer service and overall friendliness supposed to be a staple in small town USA?

Sounds like a new column for the newspaper is in order.  I might be making a couple of phone calls after I hit publish.

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